OVERVIEW
We understand life happens. If you need to pause or cancel your membership, here’s everything you need to know.
STEP-BY-STEP: HOW TO CANCEL
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Step 1 — Log in at thefreedompeople.org
Step 2 — Go to “My Account” > “Membership”
Step 3 — Click “Cancel Membership” or “Manage Subscription”
Step 4 — Follow the prompts to confirm your cancellation
Your access continues through the end of your billing period
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FREQUENTLY ASKED QUESTIONS
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Q: Can I pause my membership instead of cancelling?
A: In some cases, yes. Contact our support team to discuss pausing options — we’ll do our best to accommodate your situation.
Q: What happens when I cancel?
A: Your membership remains active through the end of your current billing period. After that, your access to member content, courses, and calls will end.
Q: Will I lose my course progress if I cancel?
A: Your progress history may be retained if you re-subscribe, but access to the courses themselves will stop at cancellation.
We recommend downloading any resources you want to keep before cancelling.
Q: Can I re-subscribe after cancelling?
A: Yes — you can rejoin at any time. Your prior account history may still be on file.
Q: Are there any cancellation fees?
A: No — there are no cancellation fees. Monthly memberships can be cancelled at any time.
Q: I cancelled but I’m still being charged.
A: Contact our support team immediately with your account email and we’ll resolve it right away.
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TIPS
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• Before cancelling, consider downgrading to Starter ($36/mo) to keep community access at a lower cost.
• Download any resources or materials you want to keep before your access ends.
• Want to talk it through first? Reach out to our team — we may be able to help find a solution that works for you.
